FAQ's: Frequently Asked Questions about Twins Saints Leather Items.

How are your leather trays made?  We make our leather trays using the same traditional leather working techniques that are used to make other rigid leather items like holsters.  Our trays are wet-formed using a mold and harden as they dry. 

How thick are the trays?  We make our trays using 8-9 oz vegetable tanned cowhide. The leather is about 1/8" thick, or the approximate thickness of two coins. 

Are your leather trays durable? Our leather trays are semi rigid and with normal use should hold their shape indefinitely as long as they do not become wet, are crushed, etc. 

Am I able to customize my tray?   Most phrases and images can be interchanged between the other tray sizes, shapes, and colors in our store. For more information, please contact us at info@fourrobins.com.

Can get custom text or images? At this time, we can only offer customized phrases on orders of 5 or more of the same tray.  Contact us at info@fourrobins.com for pricing and additional information. 

Can I add initials or numbers after I purchase the tray using my own stamp(s)?  To properly stamp the leather, it must be wet or damp.  Our finished trays are dyed and polished.  Wetting the tray after this point can discolor the tray or cause it to become misshapen.  As such, we do not recommend stamping the trays yourself. 

Do you offer wholesale?  Yes.  We are partnered with a number of select brick and mortar retail outlets across the US.  We are always open to considering adding additional physical retailers. For information please email us at info@fourrobins.com

Is my transaction secure?  Yes.  Our payment system is powered by your choice of Shopify Payments or Paypal, leading providers of secure online transactions. 

Do you offer rush shipping? Most of our items are made to order and ship within 5-7 business days by USPS First Class or Priority Mail.  We maintain a selection of our inventory on Amazon.  These items are available for rush shipping via Amazon Prime.  A full inventory of our items that can be fulfilled by Amazon can be found by searching  for "Twin Saints Leather" on Amazon.com or clicking here

Can I include a gift message in the package? Of course! Just leave us a message in the "Special Instructions" box at checkout. 

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